XC Medico

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FAQ

Q What certifications do your orthopedic products hold?

A XC Medico is an ISO 13485:2016 certified manufacturer. Our external fixation devices hold CE certification and are registered with FDA (Class I/II) where applicable. Please ask our team for specific certificate documents.
Q Do your external fixators come sterile or non-sterile?

A Generally, our external fixator sets and instruments are supplied non-sterile and must be sterilized by the hospital (autoclave) before use. However, sterile packaging options are available upon request for specific orders.
Q Are your fixator components compatible with other major brands?

A Yes, our Modular External Fixation System is designed with universal compatibility in mind. Our connecting rods and clamps can often be used interchangeably with mainstream international systems, offering flexibility for surgeons.
Q What materials are used in your External Fixation Systems?

A Our systems are manufactured using medical-grade Titanium Alloy , Stainless Steel , and high-strength Carbon Fiber (for radiolucent connecting rods). All materials are biocompatible and meet ISO standards.
Q How can I get a precise quote?

A Please contact our sales team via the form below or WhatsApp. To receive an accurate quote, please specify the Product Series (e.g., Ilizarov, Monolateral), Material preference (Titanium/SS/Carbon Fiber), and Quantity . We usually respond within 24 hours.
Q What is the Minimum Order Quantity (MOQ)?

A To support new partners, we offer a flexible MOQ. You can order as low as one set (instrument box + implants) to start. We are committed to growing with our distributors.
Q What is the lead time for External Fixator orders?

A For standard stock items (e.g., Mono-lateral frames, Schanz screws), we ship within 72 hours . For customized orders or large-scale OEM production, the lead time is typically 15 days . Global transit time varies (7-15 business days) based on air/sea freight options.
Q Can I order a sample kit for clinical evaluation?

A Absolutely. We encourage distributors to request sample kits to evaluate our material quality and locking mechanisms. Sample preparation usually takes 3-5 days depending on the specifications (e.g., Titanium or Carbon Fiber components).
Q Do you offer OEM/ODM services for External Fixation Systems?

A Yes, we specialize in OEM/ODM solutions . We can customize external fixators according to your clinical requirements, including private labeling (laser marking) , custom instrument kit configurations, and packaging design to fit your local market needs.
Q What is the warranty policy for your External Fixation Devices?

A Quality is our priority. XC Medico offers a 1-year warranty on all external fixation systems covering manufacturing defects and material fatigue. Every fixator and instrument set undergoes 100% rigorous testing in our mechanics laboratory before shipment.
Q What quality certifications do you hold?

A XC Medico operates under a strict medical-grade quality management system. We are ISO 13485 certified , and our products comply with CE and major international regulatory standards, ensuring 100% traceability and safety.
Q Do you provide matching instrument sets for your implants?

A Absolutely. We offer complete, high-precision surgical instrument sets for all our spinal systems (Open, MIS, Cervical, etc.). Our instruments are ergonomically designed for surgeon comfort and are fully compatible with our implants to ensure smooth intraoperative procedures.
Q What raw materials are used in your implants?

A We refuse to compromise on quality. Our titanium implants are manufactured from premium Ti6Al4V ELI (Grade 23) sourced from trusted global suppliers. Our PEEK cages use certified material (e.g., from Invibio or equivalent medical-grade sources), ensuring biocompatibility and mechanical strength comparable to top international brands.
Q What is the lead time for delivery?

A For in-stock items, we can ship within 3-7 days thanks to our efficient inventory management (and regional warehousing options). For customized or large-volume production orders, the standard lead time is typically 2-4 weeks, significantly faster than the industry average.
Q What is your MOQ (Minimum Order Quantity)?

A We offer a flexible MOQ policy to support your business growth. For standard products, we accept small trial orders. For customized OEM orders, the MOQ is negotiated based on complexity, but we strive to keep it friendly for startups and established distributors alike.
Q Do you support OEM/ODM or Private Label services?

A Yes, we specialize in comprehensive OEM/ODM solutions. We offer laser marking for your logo, custom packaging design, and can even develop private molds based on your specific drawings or samples to help build your brand.
Q What certifications should sports medicine implants have for international markets?

A To ensure safety and compliance, sports medicine implants should be certified with international standards such as FDA (USA), CE Mark (Europe), and ISO 13485 (quality management systems). These certifications demonstrate regulatory approval and product reliability.
Q How do surgeons choose the right fixation system for sports injuries?

A Surgeons consider factors like injury type, patient activity level, bone quality, implant material, and surgical approach. They often rely on clinical experience and current research to select optimal fixation devices for ACL, meniscus, or shoulder repair.
Q What’s the role of minimally invasive arthroscopy in modern orthopedics?

A Minimally invasive arthroscopy reduces surgical trauma, shortens recovery time, lowers infection risk, and offers excellent joint visualization. It has become the standard approach for diagnosing and treating sports-related joint injuries.
Q How does 3D printing support custom sports medicine implants?

A 3D printing enables rapid prototyping and precise customization of implants and surgical guides. It allows orthopedic companies to create patient-specific tools, match anatomical variations, and test biomechanical performance before production.