Hetah hian i awm: In » Rawngbawlna te » XC First Order Protection

Partner humhalh dan thar

XC First Order humhalhna a ni

Thawhhona hmasa ber chu rinna atanga tan a ni. XC Medico hian partner tharte chu product quality leh delivery dikna atanga technical guidance leh after-sales service thlengin a humhim a ni.

Hriselna chu enfiah leh rawh XC Medico hnenah zawhfiah theih a ni

Core First-Order Thutiam a ni

Confirmation hnuah Free Replacement a awm

Product quality issue confirm hmasak ber atan chuan product leh defect thlalak pe rawh. XC Medico chuan model ang chiah hi a thlawnin a thlak dawn a ni.

Product Quality tha tak a ni Delivery venhimna a ni Technical lama tanpuina pek a ni Rawngbawlna Inpekna

Hriselna chu a mitthlaah

I First Order ah Risk tihhniam rawh

Invenna pawimawh ber berte chu hmuh theih nghal a ni. Operating term kimchang chu a hnuaia section hrang hrangah hian a la awm reng a ni.

A thlawna thlak theih a ni

Quality Issue Confirm hmasa ber a ni

Product leh defect thlalak hi product-quality claim confirm hmasak ber atan chuan a tawk.

QC Package a ni

Batch-Level-a Trace theihna a ni

Order tin hian a inmil Factory Inspection Report a keng tel vek a; power system-ah pawh QC video functional tak a awm bawk.

Kum 3 chhung Warranty a awm

Implant te chu hman dan pangngai hnuaiah a awm

Product quality avanga implant chhiat tih finfiah tawhte chu an pek chhuah atanga kum thum chhungin a thlawnin thlak thin a ni.

24H / 72H a ni

Service Commitment tihfel a ni

XC hian darkar 24 chhungin a chhang a, darkar 72 chhungin solution rawt a pe bawk.

He program hian XC Medico-in a zau zawk a tichak a ni after-sales support leh batch-a innghat a ni quality leh supply-chain control te a ni.

Policy Terms kimchang tak

I Mamawh Chauh Hmuang

Coverage chipchiar tak, evidence mamawh, tihkhawtlai leh service kalpui dan thlirletna tur section thlang rawh.

01 Product Quality Assurance Quality chungchang hmasa ber, inmilna, QC documentation leh warranty terms.

Quality Issue humhalh hmasak ber

Product lei hmasak berah product quality chungchangah harsatna a awm chuan surgical hman dan pangngai a nghawng a nih chuan product thlalak leh a chhiatna hmun thlalak te pe thin ang che. Confirmation a nih hnuah XC Medico chuan a thlawna model ang chiah hi a thlak leh dawn a ni.

Customer pakhatin issue ang chiah a report leh chuan, issue awm dan tarlanna thlalak emaw video emaw leh product thlalak te a ngai a ni. XC technical team chuan case hi an evaluate ang a, after-sales solution dik tak an pe ang.

Product Design leh Compatibility humhalh dan tur

Product dimensions chu confirmed design nen a danglam a, supporting functions a danglam a nih chuan, emaw product chu a fit thei lo emaw, a function pangngai thei lo emaw a nih chuan, XC Medico chuan a chhan chu product nena inzawm a nih thu finfiah a nih hunah leh official product upgrade notice tihchhuah a nih loh hunah a thlawna thlakna tur a pe ang.

QC Package standardized hmanga siam a ni

Shipment batch tin hian traceability support turin matching quality documents a keng tel a:

Factory enfiahna report Batch Test result Power System QC Video

Power-system QC video-ah hian shipment hmaa functional testing, operating status leh key performance verification te a tel a ni. XC's chungchang hi zir belh rawh quality control leh traceability hnathawh dan tur a ni.

Warranty pek a ni

Kum 3 chhung Implants Nau neih ni atanga hman dan pangngaia quality tha lo tih finfiah te chu a thlawna thlak theih a ni.

Kum 1 chhung Surgical Instruments Nau neih ni atanga hman dan pangngaia quality issues confirmed te chu a thlawna thlak theih a ni.

15 Procedures Wear Parts Hman dan pangngai hnuaia procedure 15 chhunga quality issues confirmed te chu free replacement.

Conventional products hian kum 1–3 chhunga dah hun tur ruahman a nei tlangpui a, sterilized disposable products erawh chuan kum 3–5 chhung dah hun tur a nei tlangpui thung. Products procedure 15 aia tam emaw, an dah hun tur ruahman emaw chu thlak tur a ni. Mihringin a tihchhiat, hnathawh dan dik lo, tharum thawhna hmanga hman leh hman dan pangngai lo dangte chu a huam lo.

02 Order dik leh delivery venhimna Shipment dik lo, transportation chhiatna, compatibility upgrade leh delivery commitment te.

Shipment Error laka invenna

Order dawnah hian size, quantity leh package dik lo a awm chuan XC Medico chuan confirm hnuah a thlawnin a thlakna tur a pe ang a, customer chu order lo awm tur nghah ngai lovin a pe ang.

Transportation humhalhna tur a ni

I dawn veleh pawn lam bungrua a dik lo a nih chuan thlalakte chu vawng reng la, XC aiawh hnenah zawhfiah la, XC kaihhruaina hnuaiah shipment chu hawng rawh. Transportation chhiatna a awm tih finfiah a nih chuan XC Medico chuan a thlawna thlakna tur a pe ang.

Product Upgrade nena inmil theihna venhimna

XC product upgrade hian product hlui zawk chu supporting instruments nena inmil lo a siam a, XC chuan customer hnenah a hriattir hmasak loh chuan XC Medico chuan upgrade product thlan bikte chu a dinhmun tak angin a thlawnin a pe ang a, inthlak danglamnaah a pui ang.

Delivery Commitment a ni

Standard order-te tan chuan delivery date pahnihin an nemnghet a, XC Medico chuan production tihfel leh inremna siam angin shipment ruahman turin a inhuam a ni.

XC Medico avanga tihkhawtlai	Compensation
Ni 3 chhungin	Purchase voucher chu order man atanga 1% tlukpui a ni
Ni 7 chhungin	Purchase voucher chu order man atanga 1.5% tlukpui a ni
Ni 15 chuang a ni	XC Medico hian international transportation senso a phur a; a hman dan bik chu a pahnih hian an inrem a ni

Inremna anga pawisa pek a nih loh chuan, customer-in order a siam danglam a, thil siam emaw configuration emaw a dah belh emaw a thlak emaw a nih chuan, emaw, force majeure a awm a, chutah chuan indona, hri leng, natural disaster leh port khar te pawh a tel a nih chuan hman theih a ni lo.

03 Technical Support Protection Product kalpui dan, zirna lama zirtirna leh product enkawl dan tur kaihhruaina.

Product Operation hmanga tanpuina

A vawi khatna atana thawhhona nei customer te chuan product instruction, operation video, hman dan tur kaihhruaina leh online technical support te an dawng thin. Technical file awmsa te pawh en theih a ni bawk XC download theihna hmun a ni.

Zirna lama Training tanpuina pek a ni

Partner-te chuan thla ruk hmain dil theih a ni. Market planning, physician resources leh training schedule te a zirin XC hian workshop, surgical observation, KOL communication leh academic training te a buatsaih thei ang.

Product enkawl dan tur kaihhruaina

XC hian operating specification, care guide leh routine maintenance recommendation te a pe a medical power system , wear parts leh surgery hmanrua te pawh a awm.

04 Service Commitment Chhanna hun bituk leh issue khar a nih hmaa enkawl zui tura inpe.

Darkar 24 chhung Chhanna hmasa ber

Darkar 72 chhunga chinfel dan tur ruahmanna

Case Closure atana inpekna hnuaia awm

Official Complaint leh After-Sales Channel hmanga tihchhuah a ni

Reported issue khar a nih hma loh chuan dedicated representative chuan case hi a zui zel a ni.

Service@xcmedico.com

XC Medico nen chhunzawm leh rawh

I order hmasa ber i siam hmain a kaihhnawih support, quality resources leh product information te enfiah hmasa phawt ang che.

After-Sales Support Review returns, warranty leh issue-reporting kalphung te. Quality leh Supply Chain Thil siam, enfiah leh warehousing-in rintlak taka delivery a puih dan en rawh. Full Product Catalogs XC Medico product system leh catalog resources awmsa te thlirletna. XC Medico biak theih Product mamawh, delivery planning leh first-order support chungchang sawiho rawh.