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XC Medico Hassle Free Wɔ Adetɔn akyi

Yegyina biribiara a yɛde hyɛ nipadua mu ne nnwinnade biara a yɛyɛ akyi. Ɛnam nnwumakuo a ɛdi kan wɔ warranty, nnafua 30 sanba ho nhyehyɛeɛ, ne kuw a wɔatu wɔn ho ama sɛ wɔbɛyɛ ho biribi ntɛmntɛm nti, yɛhwɛ hu sɛ wo oprehyɛn oprehyɛn no bɛkɔ so a biribiara ntwitware mu.

Nna 30 Sankɔhwɛ

Yɛde nnafua 30 sanba ne nsakrae ho nhyehyɛe a biribiara nhyɛ mu ma fi da a wogyee no, sɛ nneɛma no di yɛn tebea horow a yebetumi asan atɔn no so a:

Wɔmfa nni dwuma na wɔmfa nhyɛ nipadua mu.
Mfitiaseɛ nneɛma a wɔde kyekyere nneɛma no nni dɛm na wɔatoto mu koraa.
Nsɛm a wɔakyerɛkyerɛ mu no ne mfitiase nhyehyɛe no hyia.

Waranti a Wɔatrɛw mu

Wɔyɛɛ yɛn nneɛma wɔ QMS a ɛyɛ katee ase, na ɛtra hɔ kyɛ sen nnwuma gyinapɛn no. Sɛ mfomso bi ba wɔ bere a wɔde ama wɔ warranty no mu a, yɛde nsiesie anaa nneɛma foforo ma kwa:

Class I (Nnwinnade/Nneɛma a Wɔde Di Dwuma) Asram 18 (Industry gyinapɛn yɛ 12) Free Repair anaa Replacement.
Class II (Power Drills/Saws) Asram 24 Nsiesie anaa Nsesa a wontua hwee.
Class III (Implants) Asram 36 Wɔde Si ananmu a wontua hwee.

Ayaresabea Ahobammɔ

Yɛfa yɛn mfiridwuma ho asodi a etwa to. Sɛ ɛba sɛ aduruyɛ mu asɛm bi a ɛntaa nsi a wɔada no adi sɛ XC Medico aduru no sintɔ na ɛde ba tẽẽ bere a wɔde di dwuma katee sɛnea oprehyɛn ho nsɛnkyerɛnne ne gyinapɛn nhyehyɛe ahorow kyerɛ no, yɛbɛyɛ:

Tua oprehyɛn a ɛto so abien a wɔde siesie nneɛma ho ka a ɛbata ho no koraa.
Kanyan ntɛm ara emu traceability ne CAPA (Corrective and Preventive Action) protocol.

Nhyehyɛe Foforo a Wɔde Di Kan a Wɔde Di Dwuma

XC Ahobanbɔ a Edi Kan a Wɔde Di Dwuma

Wɔbɔ wo biakoyɛ a edi kan no ho ban fi nneɛma a wɔyɛ no yiyedi ne nneɛma a wɔde mena no pɛpɛɛpɛ ho kosi mfiridwuma mu mmoa ne adetɔn akyi som a wɔatu wɔn ho ama so.

First Quality Issue Free Replacement Akyi a Woasi so dua

Fa product ne defect mfonini ahorow mena. Sɛ wosi so dua wie a, XC Medico bɛsesa saa mfonini koro no ara kwa.

Mfeɛ 3 Implant Warranty Free replacement ma confirmed quality huammɔdi wɔ dwumadie a wɔtaa de di dwuma.

QC Package Batch Traceability Inspection amanneɛbɔ ma biribiara a wɔkra ne QC video ahorow ma tumi nhyehyɛe.

Free Reshipment Order Accuracy Wɔde kɛse, dodow anaa nneɛma a wɔde kyekyere nneɛma a ɛnteɛ sesa a wɔntwɛn sɛ wɔbɛkra nneɛma a edi hɔ no.

24H / 72H Ɔsom Ahofama Mmuaeɛ wɔ nnɔnhwereɛ 24 ntam ne ano aduru a wɔahyɛ ho nyansa wɔ nnɔnhwereɛ 72 ntam.

Hwɛ Ne Nyinaa XC First Order Protection Policy Nneɛma a ɛyɛ papa, nea wɔde ma, nea wɔde ma, mfiridwuma ho mmoa ne ɔsom ho nsɛm. Hwɛ Nhyehyɛe no Ho Nsɛm

Nneɛma a Wɔyɛ no Pa Ho Banbɔ

Sɛ wopɛ asɛm a edi kan a wɔasi so dua sɛ ɛyɛ papa a ɛka oprehyɛn a wɔde di dwuma daa no a, fa afiri ne sintɔ mfonini ma na ama woanya mfonini koro no ara a wontua hwee.
Amanneɛbɔ a wɔde ma mpɛn pii wɔ asɛm koro no ara ho no hwehwɛ sɛ wɔde mfonini anaa video a ɛfa asɛm no ho nhyehyɛe ho na wɔde yɛ mfiridwuma mu nhwehwɛmu.
Wɔsesa nhyehyɛɛ, kɛseɛ, dwumadie anaa nhyiamu ho nsɛm a wɔasi so dua a wontua hwee berɛ a wɔamfa aban amanneɛbɔ biara a ɛfa nkɔsoɔ ho amma.
Nneɛma biara a wɔkra no de Factory Inspection Report ka ho. Tumi nhyehyɛe ahorow nso ka QC video a ɛyɛ adwuma.

Waranti a Wɔde Ka Ho

Implants: Mfe 3 quality warranty fi bere a wɔde mae.
Oprehyɛn nnwinnade: afe 1 quality warranty.
Afã horow a wɔhyɛ: Wɔde si ananmu kwa ma nsɛm a wɔagye atom sɛ ɛyɛ papa wɔ oprehyɛn 15 a edi kan no mu.
Wɔayi ɔsɛe a nnipa de ba, oprehyɛn a ɛmfata, basabasayɛ a wɔde di dwuma ne tebea afoforo a wɔde di dwuma wɔ ɔkwan a ɛnteɛ so no afi mu.

Order ne Transportation Ahobammɔ

Wɔsan de ne kɛse, dodow anaa nneɛma a wɔde ahyɛ mu a ɛnteɛ no mena kwa a wɔntwɛn nea edi hɔ a wɔbɛkra.
Sɛ akyi nneɛma a wɔde ahyɛ mu no nyɛ nea ɛfata a, fa mfonini ahorow sie, di XC ananmusifo no nkitaho na hwɛ nneɛma a wɔde mena no mu wɔ XC akwankyerɛ ase.
Wɔsesa nneɛma a wɔasi so dua sɛ asɛe bere a wɔde rekɔ no foforo kwa.
Sɛ XC nkɔsoɔ a wɔammɔ ho amanneɛ ma nneɛma anaa nnwinnadeɛ a ɛwɔ hɔ dada no nhyia a, wɔbɛtumi de nneɛma a wɔayɛ no foforɔ a wɔapaw ama kwa.

Mfiridwuma ne Ntetee Mmoa

Afiri ho akwankyerɛ, dwumadie video ne intanɛt so mfiridwuma ho akwankyerɛ.
Wobetumi ayɛ adwumayɛbea, oprehyɛn a wɔhwɛ, KOL nkitahodi ne adesua ntetee ho nhyehyɛe ama akwammisa nkrataa a wɔadi kan de akɔma asram asia.
Adwumayɛ, ɔhwɛ ne nsiesie akwankyerɛ ma tumi nhyehyɛe, wear parts ne oprehyɛn nnwinnade.
Wɔkɔ so di akyi a wɔahyira so kosi sɛ wɔbɛto asɛm a wɔabɔ ho amanneɛ no mu.

Delivery Commitment

Delay a XC Medico Akatua De	Ba
Wɔ nnafua 3 ntam	Adetɔ voucher a ɛne 1% yɛ pɛ wɔ order bo no mu
Wɔ nnafua 7 ntam	Adetɔ voucher a ɛne 1.5% yɛ pɛ wɔ order bo no mu
Bɛboro nnafua 15	XC Medico na ɛtua amanaman ntam akwantuo ho ka, a ɛgyina sɛ wɔn nyinaa pene so

Saa bɔhyɛ yi mfa sikatua a ɛkyɛ, nsakraeɛ a adetɔfoɔ bisa sɛ wɔkra nneɛma, nneɛma anaa nhyehyɛeɛ a wɔde aka ho, anaa nsɛm a ɛyɛ hu te sɛ ɔko, ɔyaredɔm, abɔdeɛ mu asiane ne hyɛn gyinabea a wɔto mu ho.

Official Complaint ne After-Sales Channel Response wɔ nnɔnhwerew 24 mu, ano aduru wɔ nnɔnhwerew 72 mu ne akyi a wɔatu wɔn ho ama.

Service@xcmedico.com

Nneɛma a wɔayi afi mu

Wɔnkata nneɛma a wɔde besi ananmu anaa nea wosiesie no so wɔ tebea horow a edidi so yi ase:

Ɔsɛe a efi nneɛma a wɔkora so wɔ ɔkwan a ɛmfata so, nsiesie, anaasɛ sterilization a enni mmara so de ba.
Ɔsɛe a efi oprehyɛn kwan a ɛmfata anaa oprehyɛn a entumi nyɛ yiye a ɛne nneɛma a wɔyɛ no yiye nni abusuabɔ mu ba.
Nneɛma a wontumi nsan mfa nni dwuma bio esiane ayaresabea a ɛhyɛ sɛnea ɛsɛ nti, na ɛnyɛ nea wɔayɛ no mu sintɔ ahorow.

Mmuae a Wɔde Ma Ntɛmntɛm

Nnɔnhwerew 24

Mmuae a edi kan ne bere tiaa mu ano aduru a wɔde ma bere a wɔanya wo aban amanneɛbɔ a ɛfa su pa ho no akyi.

7 Adwumayɛ Nna

Di ntini mu nhwehwɛmu a edi mũ, nhyehyɛe a etwa to a wɔhyehyɛ, ne asɛm no ano aduru a wɔde di dwuma.

Bɔ Ɔsɛmpɔw Bi Ho Amanneɛbɔ

Sɛnea ɛbɛyɛ a wɔbɛhwɛ ahu sɛ wodi wo krataa no ho dwuma wɔ ɔkwan a ɛda adi pefee so na etu mpɔn no, yɛn Quality Assurance kuw a wɔatu wɔn ho ama no na wodi adesrɛ ahorow a ɛba wɔ adetɔn akyi nyinaa ho dwuma.

Anwiinwii Tẽẽ Email

service@xcmedico.com

Sɛ wode email remena a, yɛsrɛ sɛ fa:

Nnɔmba a Wɔde Kɔma

Lot/Batch Nnɔmba (UDI) .

Asɛm no ho nkyerɛkyerɛmu a ɛkɔ akyiri

Mfonini/video ahorow a emu da hɔ

Wo ne XC Medico Abenfoɔ nni nkitaho

Woasiesie wo ho sɛ wobɛma wo nnompe ho nneɛma a wode ma no ayɛ kɛse? Fa wo nneɛma a wopɛ no mena anaa bisa yɛn katalog no nyinaa wɔ ase ha. Yɛn adetɔn ho mfiridwumayɛfo a wɔatu wɔn ho ama no de ano aduru a wɔayɛ ama yɛn ne bere pɔtee a wɔde bɛkɔ no bɛma mmuae wɔ nnɔnhwerew 12 mu.

Yɛkyerɛ obu ma wo kokoam nsɛm. Wo nsɛm no yɛ 100% ahobammɔ na wɔrenkyɛ da.

Wo ne yɛn nni nkitaho

*Ka wo ho asɛm

Nnompe mu Adetɔn a Wɔkyekyɛ Nnuruyɛfo Ayarefo Afoforo

*B2B ne adwumayɛfoɔ nsɛmmisa nko ara. Yɛboa wɔn a wɔkyekyɛ nneɛma, wɔn a wɔde nneɛma ba amannɔne, ayaresabea adetɔ akuw, nnompe ho oprehyɛn ne akwahosan ho adwumayɛfo. Yɛntɔn mma ayarefo ankorankoro tẽẽ.

Paw Fael no

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