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XC Medico Hassle Free Feere kɔfɛ

An bɛ jɔ an bɛ fɛn o fɛn kɛ fɛn donta ni minɛn o minɛn na, an bɛ o kɔfɛ. Ni izini ɲɛmɔgɔw ka garantiw, tile 30 seginni sariya, ani jaabi teliya jɛkulu kɛrɛnkɛrɛnnen, an b’a lajɛ ko aw ka opereli baara bɛ kɛ k’a sɔrɔ u ma tigɛ.

Tile 30 Seginw

An bɛ tile 30 seginni ni fɛnw falenfalen sariya di, k’a ta a sɔrɔ don na, ni o fɛnw bɛ bɛn an ka feereli sariyaw ma minnu bɛ se ka feere kokura:

Baara tɛ kɛ ni a ye ani a ma don a kɔnɔ.
Foroko fɔlɔw tɛ tiɲɛ ani u datugulen don pewu.
Fɛn ɲɛfɔlenw bɛ bɛn komandi fɔlɔ ma.

Garanti janyalen

An ka fɛn dilannenw dilannen don QMS gɛlɛnw kɔnɔ, u bɛ mɛn ka tɛmɛ izini sariya kan. Ni jogoɲumanya nafama dɔ kɛra garanti waati kɔnɔ, an bɛ dilan walima fɛn wɛrɛw di fu:

Kalasi I (Mɛnw/Fɛnfɛnw) Kalo 18 (Industri ka sariya ye 12 ye) Dilan walima fɛn caman cili fu.
Kalasi II (Power Drills/Saws) Kalo 24 Dilan walima fɛn caman cili fu.
Kalanso III (Implants) Kalo 36 Furu.

Dɔgɔtɔrɔso Lakanali

An bɛ kunkanbaaraba laban ta an ka ɛntɛrinɛti baara la. Ni furakɛli ko dɔ kɛra min man teli ka kɛ, n’a jirala ko a sababu bɔra XC Medico ka fɛn dilannen nafama dɔ la k’a ɲɛsin a ma ni a kɛra ka kɛɲɛ ni opereli taamasiɲɛw ye ani sariyaw ye minnu bɛ kɛ ka kɛɲɛ ni sariya ye an bɛna:

Opereli filanan minnu bɛ kɛ ka u ladilan, olu musakaw dafa ka ɲɛ.
Kɔnɔnafili teliya la ani CAPA (Corrective and Preventive Action) protocole dɔ daminɛ.

Politiki kura min bɛ wele ko First Order Policy

XC Fɔlɔ Lakanali

Aw ka jɛkafɔ fɔlɔ bɛ lakana ka bɔ fɛn dilannenw ka ɲumanya ni u cicogo ɲuman na ka taa a bila fɛɛrɛko dɛmɛni na ani feereli kɔfɛ baara kɛrɛnkɛrɛnnen na.

Fɔlɔ Quality Issue Free Replacement kɔfɛ Confirmation

Fɛn dilannen ni nafama fotow ci. Ni a dafara, XC Medico bɛna o modɛli kelen in bila a nɔ na fu.

San 3 Implant Garanti A bɛ se ka bila a nɔ na fu ni jogoɲumanya tiɲɛna ni a kɛra cogo la min bɛ kɛ cogo la.

QC Package Batch Traceability Inspection rapɔɔriw ka ɲɛsin komandi bɛɛ ma ani QC wideyow ka ɲɛsin kuran siraw ma.

Free Reshipment Order Accuracy Hakɛ, hakɛ walima foroko jugu bɛ wuli ka sɔrɔ ka komandi nata makɔnɔ.

24H / 72H Baarakɛlaw ka cɛsiri jaabi sanga 24 kɔnɔ ani fura sugandilen sanga 72 kɔnɔ.

A ye a bɛɛ lajɛlen lajɛ XC First Order Protection Policy Jogoɲumanya, lase, garanti, fɛɛrɛdɛmɛ ani baarakɛcogo sariyaw. Politiki kunnafoniw lajɛ

Fɛn dilannenw jogoɲumanya lakanani

Walasa ka jogoɲumanya ko fɔlɔ min sɛgɛsɛgɛra min bɛ nɔ bila opereli kɛcogo la, aw bɛ fura ni nafama fotow di walasa ka o modɛli kelen in falen fu.
Ni segin-ka-bɔnyew bɛ kɛ o ko kelen kan, o bɛ fotow walima wideyow de wajibiya ko kɛlen taabolo kan walasa ka fɛɛrɛ jateminɛ.
Dilancogo, a bonya, a baarakɛcogo walima a bɛnkanko ko minnu sɛgɛsɛgɛra, olu bɛ wuli ka bɔ u nɔ na fu ni kunnafoni kura ma di fɔlɔ.
Koman kelen-kelen bɛɛ kɔnɔ, izini sɛgɛsɛgɛli rapɔɔri bɛ sɔrɔ. Kuranko siratigɛw fana bɛ ni QC wideyow ye minnu bɛ baara kɛ.

Garanti min bɛ sɔrɔ

Fɛn minnu bɛ don a kɔnɔ: San 3 jogo garanti ka bɔ jiginni na.
Opereli minɛnw: san 1 jogo garanti.
Yɔrɔ minnu bɛ don u la: A bɛ se ka falen fu ni jogoɲumanya ko minnu sɛgɛsɛgɛra opereli kɛcogo 15 fɔlɔw kɔnɔ.
Tiɲɛni minnu bɛ sɔrɔ hadamadenw fɛ, baarakɛcogo jugu, baara kɛcogo jugu ani baarakɛcogo jugu wɛrɛw, olu tɛ jate.

Ladilikan ni bolifɛnw lakanani

Bonya, hakɛ walima foroko jugu bɛ segin ka ci fu, k’a sɔrɔ i ma komandi nata makɔnɔ.
Ni kɛnɛma foroko tɛ cogo la, aw bɛ fotow mara, ka kuma XC ka lasigiden fɛ ani ka cikan sɛgɛsɛgɛ XC ka bilasirali kɔnɔ.
Fɛn minnu sɛgɛsɛgɛra ko u tiɲɛna bolifɛnw ta waati la, olu bɛ wuli ka bila u nɔ na fu.
Ni XC sɛnɛfɛnw sɛnɛcogo kura min ma fɔ, o ye fɛnw walima minɛn minnu bɛ yen, olu kɛ fɛn ye min tɛ bɛn ɲɔgɔn ma, sɛnɛfɛnw sɛnɛcogo sugandilenw bɛ se ka di fu.

Fɛɛrɛbɔ ni kalanko dɛmɛni

Fɛn dilanni cikanw, baarakɛcogo wideyow ani ɛntɛrinɛti kan fɛɛrɛko ɲɛminɛcogo.
Atelierw, opereli kɔlɔsili, KOL kumaɲɔgɔnya ani kalanko kalan bɛ se ka labɛn sɛbɛnw kama minnu dira kalo wɔɔrɔ ka kɔn o ɲɛ.
Baarakɛcogo, ladonni ani ladonni ɲɛminɛni kuran siraw, sɛgɛn yɔrɔw ani opereli minɛnw na.
Kuncɛli kɛrɛnkɛrɛnnen bɛ senna fo ka se ko lakalilen dadonni ma.

Delivery Commitment

Delay min bɛ sɔrɔ XC Medico ka	musakaw fɛ
Tile 3 kɔnɔ	Sannisɛbɛn min bɛ bɛn 1% ma komandi nafa la
Tile 7 kɔnɔ	Sannisɛbɛn min bɛ bɛn 1,5% ma komandi nafa la
A ka ca ni tile 15 ye	XC Medico bɛ diɲɛ bolifɛnw musakaw ta, ka kɛɲɛ ni ɲɔgɔn ka bɛnkan ye

O layidu tɛ tali kɛ wari sarali kɔfɛ, kiliyanw ka komandi caman cili, fɛnw walima u labɛncogo dɔw faralen ɲɔgɔn kan, walima ko fanga juguw i n’a fɔ kɛlɛ, banakisɛw, balawuw ani kurunbonkarila datuguli.

Official Complaint and After-Sales Channel Response sanga 24 kɔnɔ, furakɛli sanga 72 kɔnɔ ani tuguni kɛrɛnkɛrɛnnen.

Service@xcmedico.com

Fɛn minnu bɛ Bɔ kɛnɛ kan

Fɛn minnu bɛ kɛ ka fɛnw falen walima ka u dilan, olu tɛ dafa ni nin sariya ninnu ye:

Tiɲɛni minnu bɛ sɔrɔ a maracogo jugu fɛ, a ladoncogo jugu fɛ, walima sterilize min tɛ sariya labato.
Tiɲɛni minnu bɛ sɔrɔ opereli kɛcogo jugu fɛ walima opereli dɛsɛw fɛ minnu tɛ tali kɛ furaw jogo la.
Fɛn minnu tɛ se ka baara kɛ kokura ka a sababu kɛ u sɛgɛncogo ɲuman ye kɛnɛyaso la, a tɛ kɛ ni u dilanni nafama ye.

Jaabi teliya la

Lɛrɛ 24 kɔnɔ

Jaabi fɔlɔ ani waati kuntaala surun furakɛli min bɛ di i ka jogoɲumanya kunnafoni ofisiyali sɔrɔlen kɔfɛ.

7 Baarakɛdonw

Jusigilanw sɛgɛsɛgɛli dafalen, labɛn labanw dilanni, ani koɲɛw ɲɛnabɔli waleyali.

Ko dɔ lakali

Walasa k’a jira ko i ka ɲininiw bɛ kɛ kɛnɛ kan ani cogo ɲuman na, feereli kɔfɛ ɲininiw bɛɛ bɛ ɲɛnabɔ an ka Jogoɲumanya Lajɛ jɛkulu fɛ min y’u yɛrɛ di.

Direct Complaint Email (Email) min bɛ kɛ ni ɲininkali ye

service@xcmedico.com

Ni aw bɛ bataki ci, aw bɛ se ka ninnu fara a kan:

Koman Nimɔrɔ

Lot/Batch Numɛri (UDI) .

O ko ɲɛfɔcogo caman

Fotow/videyow jɛlenw

Aw ye jɛɲɔgɔnya kɛ ni XC Medico Experts ye

Yala aw labɛnnen don ka aw ka kolotugudaw furakɛli cakɛda sɛmɛntiya wa? Aw ye aw ka fɛn dilannenw wajibiyalenw ci walima ka an ka gafesɛbɛn dafalen ɲini min bɛ duguma. An ka feerelikɛlaw minnu y’u yɛrɛ di, olu bɛna jaabi di sanga 12 kɔnɔ ni furaw ye minnu bɛ kɛ ka kɛɲɛ ni mɔgɔw sago ye ani ni waati tigitigiw ye.

An b’i ka gundokow bonya. Aw ka kunnafoniw lakananen don 100%, wa u tɛna tila ɲɔgɔn na abada.

Aw ye ɲɔgɔn sɔrɔ anw fɛ

*I yɛrɛ ɲɛfɔ

Kolow Tilabaga feereli Dɔgɔtɔrɔw Banabagatɔ wɛrɛw

*B2B ani baarakɛlaw ka ɲininkaliw dɔrɔn. An bɛ dɛmɛ don jatebɔlaw, fɛnw donbagaw, dɔgɔtɔrɔso sannijɛkuluw, kolotugudaw operelikɛlaw ani kɛnɛyabaarakɛlaw. An tɛ feere kɛ banabagatɔ kelen-kelen bɛɛ ma.

File sugandi

*Aw ka jpg, png, pdf, dxf, dwg filew dɔrɔn de bila. Bonya dan ye 25MB ye.

I n’a fɔ diɲɛ kɔnɔ mɔgɔ min dalen bɛ a la Orthopaedic Implants Manufacturer , XC Medico ka baara ɲɛsinnen bɛ furakɛli fura ɲumanw dili ma, i n’a fɔ Trauma, Spine, Joint Reconstruction, ani Sports Medicine implants. Ni an ka dɔnniya bɛ san 19 ni kɔ kɔnɔ ani ISO 13485 seereyaw fɛ, an b’an yɛrɛ di ka opereli minɛnw ni fɛn minnu bɛ don u kɔnɔ, olu di dilanbagaw ma, dɔgɔtɔrɔsow, ani OEM/ODM jɛɲɔgɔnw ma diɲɛ kɔnɔ.

Lien teliyalenw

Ka wele

Tianan Sibɛri dugu, Changwu cɛmancɛ sira, Changzhou, Sinuwa jamana na

86- 17315089100 ye

operation@xcmedico.com

To ka ɲɔgɔn sɔrɔ

Ni aw b’a fɛ ka kunnafoni wɛrɛw sɔrɔ XC Medico kan, aw bɛ se ka aw tɔgɔ sɛbɛn an ka Youtube kan, walima ka tugu an kɔ Linkedin walima Facebook kan. An bɛna to k’an ka kunnafoniw kuraya i ye.

Fɔlɔ Lakanali | Sariyaw ni sariyakolow | Kunnafoni dogolenw maracogo