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XC Medico Hassle Fri Afta Sales

Wi tinap biɛn ɛni implant ɛn inschrumɛnt we wi de mek. Wit di industri lida warranty, 30 de ritɔn polisi, ɛn wan dediket rapid rispɔns tim, wi de mek shɔ se yu ɔspitul ɔpreshɔn dɛn de rɔn witout intarapshɔn.

30 Dez Ritɔn

Wi de gi 30 dez ritɔn ɛn ɛkshɛnj polisi we nɔ gɛt kɔndishɔn frɔm di de we dɛn gɛt am, if di tin dɛn mit wi kɔndishɔn dɛn we wi kin sɛl bak:

Dɛn nɔ yuz am ɛn dɛn nɔ put am insay di bɔdi.
Di ɔrijinal pak nɔ pwɛl ɛn dɛn dɔn sial am ɔl.
Spɛsifikeshɔn dɛn de mach di ɔrijinal ɔda.

Ɛkstend Waranti

Dɛn mek am ɔnda strikt QMS, wi prɔdak dɛn de las pas di industri standad. If kwaliti prɔblɛm apin insay di warranty tɛm, wi kin gi fri ripɛnt ɔ riplesmɛnt:

Klas I (Instrumɛnt/Kɔnsumabl) 18 Mɔnt (Industry standad na 12) Fri Ripa ɔ Riplesmɛnt.
Klas II (Pawa Drill/Saw) 24 Mɔnt Fri Ripa ɔ Riplesmɛnt.
Klas III (Implant) 36 Mɔnt Fri Riplesmɛnt.

Klinik Sefty we pɔsin kin gɛt

Wi de tek di las rispɔnsibiliti fɔ wi injinɛri. Insay di rare ivent we wan mɛdikal insidɛnt pruv se na dairekt kɔz bay wan XC Medico prodak dɛfɛkt we dɛn yuz am strikt wan akɔdin to ɔspitul indikɛshɔn ɛn standad protɔkɔl wi go:

Kɔba ful wan di kɔst dɛm we gɛt fɔ du wit sɛkɔndari kɔrɛkshɔn ɔpreshɔn.
Trigεr wan imεdiεt intanal traysabiliti εn CAPA (Kכrεktiv εn Prεvεntiv Akshכn) protכkכl.

Di tin dɛn we dɛn nɔ de tɔk bɔt

Dɛn nɔ de kɔba fɔ riples ɔ ripɛnt ɔnda dɛn kɔndishɔn ya:

Damej we dɛn kin mek bikɔs dɛn nɔ kip dɛn fayn, dɛn nɔ de kip dɛn fayn, ɔ dɛn nɔ de fala di lɔ.
Damej we kin kɔmɔt frɔm di ɔspitul tɛknik we nɔ rayt ɔ di ɔpreshɔn we nɔ gɛt ɛnitin fɔ du wit di kwaliti fɔ di prɔdak.
Prodak dɛm we dɛn nɔ go ebul fɔ yuz bak bikɔs ɔf nɔmal klinik wear, nɔto di manufakchurin difrɛns.

Fɔ Rispɔns Kwik kwik wan

24 Awa fɔ di tɛm

Fɔs rispɔns ɛn intarim sɔlvishɔn we dɛn gi afta dɛn dɔn gɛt yu ɔfishal kwaliti notis.

7 Dez fɔ Wok

Komplit rut kɔz analisis, fayn plan fɔmyulashɔn, ɛn ishu rizɔlt ɛgzikishɔn.

Ripɔt wan Isyu

Fɔ mek shɔ se dɛn de du yu klem transparent wan ɛn fayn fayn wan, ɔl di afta sɛl rikwest dɛn na wi dediket Kwaliti Assurans tim de handle am.

Dairekt Kɔmplen Imel

service@xcmedico.com

We yu de sɛn imel, duya put:

Ɔda Nɔmba

Lot/Batch Nɔmba (UDI) .

Ditayl diskripshɔn fɔ di prɔblɛm

Klia foto/vidio dɛn

Konekt wit XC Medico Ɛkspɛkt dɛn

Yu rɛdi fɔ ɔpgrɛd yu ɔtpidik sapɔt chen? Submit yu prodak rikwaymɛnt ɔ aks fɔ wi ful katalog dɔŋ ya. Wi dediket sɛl injinia dɛn go ansa insay 12 awa wit tayla sɔlvishɔn ɛn ɛksaktɔ lida tɛm.

Wi rɛspɛkt yu prayvesi. Yu infɔmeshɔn na 100% sikrit ɛn dɛn nɔ go ɛva sheb am.

Kɔntakt wi

*Diskrayb yusɛf

Ɔtpidik Sales Distributɔ dɛn Dɔkta dɛn Patient Ɔda

Pik Fayl

*Duya, ɔplod jpg, png, pdf, dxf, dwg fayl dɛn nɔmɔ. Saiz limit na 25MB.

As pɔsin we dɛn kin trɔst ɔlsay na di wɔl Orthopedic Implants Manufacturer , XC Medico spɛshal fɔ gi ay kwaliti mɛdikal sɔlvishɔn, inklud Trauma, Spine, Jɔyn Rikɔnstrɔkshɔn, ɛn Spɔt Mɛdisin implant. Wit ova 18 ia ekspɛriɛns ɛn ISO 13485 sɛtifiket, wi de dediket fɔ saplae prɛsishɔn-ɛnjɛnɛri ɔspitul inschrumɛnt ɛn implant to distribyushɔn, ɔspitul, ɛn OEM/ODM patna dɛn ɔlsay na di wɔl.

Kwik Links dɛn

Kɔl

Tianan Sayba Siti, Changwu Midul Rod, Changzhou, Chaina

86- 17315089100

operation@xcmedico.com

Kip In Tɔch

Fɔ no mɔ bɔt XC Medico, duya sabskripshɔn wi Youtube chanɛl, ɔ fala wi na Linkedin ɔ Facebook. Wi go kɔntinyu fɔ ɔpdet wi infɔmeshɔn fɔ yu.

Tɛm ɛn Kɔndishɔn dɛn | Prayvesi Polisi