Oli wano: Ewaka » Empeereza » Obuwagizi bw'oluvannyuma lw'okutunda

XC Medico Hassle Free Oluvannyuma lw'okutunda

Tuyimirira emabega wa buli implant n’ekintu kye tukola. Nga tulina ggaranti ezikulembedde mu makolero, enkola y’okuzzaayo ennaku 30, ne ttiimu eyeewaddeyo okuddamu amangu, tukakasa nti okulongoosa kwo kutambula awatali kutaataaganyizibwa.

Ennaku 30 Okudda

Tuwa enkola y’okuzzaayo n’okuwanyisiganya ey’ennaku 30 awatali bukwakkulizo okuva ku lunaku lwe twafuna, kasita ebintu bituukana n’obukwakkulizo bwaffe obw’okuddamu okutundibwa:

Tezikozesebwa ate nga tezisimbibwa.
Ebipapula eby’olubereberye tebiriiko kamogo era nga bisibiddwa ddala.
Ebikwata ku nsonga eno bikwatagana n’ensengeka eyasooka.

Waranti eyongezeddwayo

Ebintu byaffe bikolebwa wansi wa QMS enkakali, biwangaala okusinga omutindo gw’amakolero. Singa wabaawo ekikyamu ku mutindo mu bbanga lya ggaranti, tuwaayo okuddaabiriza oba okukyusa ku bwereere:

Class I (Ebyuma/Ebikozesebwa) Emyezi 18 (Omutindo gw’amakolero guli 12) Okuddaabiriza oba Okukyusa ku bwereere.
Class II (Power Drills/Saws) Emyezi 24 Okuddaabiriza oba Okukyusa ku bwereere.
Class III (Implants) Emyezi 36 Okukyusa ku bwereere.

Obukuumi mu Bujjanjabi

Tutwala obuvunaanyizibwa obw’enkomeredde ku yinginiya waffe. Mu mbeera etali ya bulijjo ey’akabenje k’obujjanjabi akakakasibwa nti kava butereevu ku kizibu ky’ekintu kya XC Medico bwe kikozesebwa mu ngeri enkakali okusinziira ku biragiro by’okulongoosa n’ebiragiro ebituufu tujja:

Bisasula mu bujjuvu ssente ezikwatagana n’okulongoosa okutereeza okw’okubiri.
Okutandikawo enkola ey’okulondoola munda mu bwangu n’enkola ya CAPA (Corrective and Preventive Action).

Enkola Empya ey’Okusooka

XC Obukuumi bw'omutendera ogusooka

Enkolagana yo esooka ekuumibwa okuva ku mutindo gw’ebintu n’obutuufu bw’okusindika okutuuka ku buyambi obw’ekikugu n’empeereza eyeetongodde oluvannyuma lw’okutunda.

Okusooka Quality Issue Free Okukyusa Oluvannyuma lw'okukakasa

Waayo ebifaananyi by'ebintu n'ebikyamu. Bwe kinaakakasibwa, XC Medico egenda kukyusa mmotoka y’emu ku bwereere.

3 Years Implant Warranty Okukyusa ku bwereere ku mutindo ogukakasiddwa okulemererwa wansi w’okukozesa okwa bulijjo.

QC Package Batch Traceability Inspection lipoota za buli order ne QC videos ku nkola z’amasannyalaze.

Free Reshipment Order Accuracy Sayizi, obungi oba okupakinga okukyamu kukyusibwa nga tolinze order eddako.

24H / 72H Service Commitment Response mu ssaawa 24 n’ekiteeso ky’okugonjoola mu ssaawa 72.

Laba Mu bujjuvu Enkola y’okukuuma XC First Order Omutindo, okutuusa, ggaranti, obuyambi obw’ekikugu n’ebiragiro by’empeereza. Laba Ebikwata ku Nkola

Okukuuma omutindo gw’ebintu

Ku nsonga y’omutindo esooka okukakasibwa ekosa enkozesa ya bulijjo ey’okulongoosa, waayo ebifaananyi by’ebintu n’ebikyamu okusobola okukyusaamu ku bwereere ey’omulembe gwe gumu.
Lipoota eziddiŋŋana ku nsonga y’emu zeetaaga ebifaananyi oba vidiyo y’enkola y’ebyabaddewo okusobola okwekenneenya eby’ekikugu.
Ensonga ezikakasiddwa ku dizayini, sayizi, omulimu oba okukwatagana zikyusibwa ku bwereere nga tewali kiwandiiko kitongole kya kulongoosa kyaweebwa.
Buli order erimu Lipoota y’okukebera amakolero. Enkola z’amasannyalaze nazo zirimu vidiyo ya QC ekola.

Okubikka ku Waranti

Ebisimbibwa mu mubiri: Waranti y’omutindo ey’emyaka 3 okuva lwe yazaalibwa.
Ebikozesebwa mu kulongoosa: Waranti y’omutindo ey’omwaka 1.
Ebitundu by’okwambala: Okukyusa ku bwereere ensonga z’omutindo ezikakasibwa mu nkola 15 ezisooka ez’okulongoosa.
Okwonooneka okuva mu bantu, okulongoosebwa mu ngeri etasaana, okukozesa effujjo n’embeera endala ez’okukozesa mu ngeri etaali ya bulijjo teziyingizibwamu.

Okukuuma ebiragiro n’entambula

Sayizi, obungi oba okupakinga okukyamu kuddamu okusindikibwa ku bwereere nga tolinze order eddako.
Singa okupakinga okw’ebweru kuba kwa bulijjo, kuuma ebifaananyi, tuukirira omukiise wa XC era okebere omugugu ng’olambikiddwa XC.
Ebintu ebikakasiddwa nti byonooneddwa nga bitambuzibwa bikyusibwa ku bwereere.
Singa okulongoosa kwa XC okutalangiriddwa kufuula ebintu oba ebikozesebwa ebiriwo obutakwatagana, ebintu eby’okulongoosa ebirondeddwa biyinza okuweebwa ku bwereere.

Obuwagizi mu by’ekikugu n’okutendeka

Ebiragiro by’ebintu, obutambi bw’enkola n’obulagirizi obw’ekikugu ku yintaneeti.
Emisomo, okwetegereza okulongoosa, empuliziganya ya KOL n’okutendekebwa mu by’ensoma biyinza okutegekebwa ku kusaba okuweebwayo nga bukyali emyezi mukaaga.
Obulagirizi bw’okukozesa, okulabirira n’okuddaabiriza enkola z’amasannyalaze, ebitundu ebyambala n’ebikozesebwa mu kulongoosa.
Okugoberera okwewaayo kugenda mu maaso okutuusa ng’ensonga etegeezeddwa eggaddwa.

Okulwawo Okweyama Okutuusa

Okuva	Ku Kuliyirira kwa XC Medico
Mu nnaku 3 zokka	Voucher y’okugula yenkana 1% ku muwendo gwa order
Mu nnaku 7 zokka	Voucher y’okugula yenkana ebitundu 1.5% ku muwendo gwa order
Ennaku ezisoba mu 15	XC Medico yeetikka ssente z’entambula y’ensi yonna, nga buli omu akkiriziganyizza

Okweyama kuno tekukwata ku kulwawo kusasula, okukyusa order z’asabye bakasitoma, ebintu oba ensengeka ezongerwako, oba ebizibu eby’amaanyi ng’olutalo, ssennyiga omukambwe, obutyabaga bw’obutonde n’okuggala omwalo.

Official Complaint and After-Sales Channel Response mu ssaawa 24, okugonjoola mu ssaawa 72 n’okugoberera okwewaayo.

Service@xcmedico.com

Ebiggyibwako

Okukyusa oba okuddaabiriza tekukwatibwako mu bukwakkulizo buno wammanga:

Okwonooneka okuva mu kutereka obubi, okuddaabiriza, oba okuzaala okutali kugoberera mateeka.
Okwonoonebwa okuva mu nkola etali ntuufu ey’okulongoosa oba okulemererwa kw’okulongoosa okutali ku mutindo gw’ebintu.
Ebintu ebitasobola kuddamu kukozesebwa olw’okwambala okwa bulijjo mu bujjanjabi, so si bulema mu kukola.

Okuddamu amangu

Ssaawa 24

Okuddamu okusooka n’okugonjoola okw’ekiseera okuweebwa oluvannyuma lw’okufuna okutegeezebwa kwo okutongole ku mutindo.

Ennaku 7 ez’okukola

Okwekenenya emirandira mu bujjuvu, okukola enteekateeka esembayo, n’okutuukiriza okugonjoola ensonga.

Loopa Ensonga

Okukakasa nti okusaba kwo kukolebwa mu bwerufu era mu ngeri ennungi, okusaba kwonna oluvannyuma lw’okutunda kukwatibwako ttiimu yaffe eyeewaddeyo ey’okukakasa omutindo.

Email y'okwemulugunya obutereevu

service@xcmedico.com

Bw’oba oweereza email, nsaba oteekemu:

Ennamba ya Order

Ennamba y’ekibinja/Ekibinja (UDI) .

Ennyonyola enzijuvu ku nsonga eno

Ebifaananyi/vidiyo ezitangaavu

Yunga ku bakugu ba XC Medico

Mwetegefu okulongoosa enkola yo ey’okugaba amagumba? Waayo ebyetaago byo eby'ebintu oba saba katalogu yaffe mu bujjuvu wansi. Bayinginiya baffe abeewaddeyo mu kutunda bajja kuddamu mu ssaawa 12 nga balina eby’okugonjoola ebituukira ddala ku mutindo n’ebiseera ebituufu eby’okukulembera.

Tussa ekitiibwa mu by’ekyama byo. Amawulire go galina obukuumi 100% era tegajja kugabana.

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