With the medical background of the founder's family, XC has rapidly grown into a Chinese orthopaedic specialist enterprise in the past 17 years.

One of our clients, his cooperative hospital has never treated with 5.5mm spinal fixation system and has always used 6.0mm system. But the 5.5 system has a lower profile, and our dual thread design makes the pedicle screw less prone to detachment. Therefore, we recommended the use of the 5.5 system, and explained the specific process of the operation through video explanations. The operation was successfully completed, and the patient's prognosis was good after the operation.

Are you worried about customs clearance due to lack of import experience or strict import and export regulations?

Do not worry. XC Medico has not caused any losses to customers due to customs clearance since its establishment. First of all, we can recommend agents for you, and secondly, we can coordinate and help solve customs clearance problems.

One of our old clients, who have placed many orders before, and there was not any problem with customs clearance. However, when the third parcel arrived, the customs clearance encountered a big problem and the goods will be destroyed or returned.

This will be a very big loss for both of us. At this time, the customer was panicking, and I was also at a loss, but I only knew that I had to help the customer solve this problem.

On the one hand, I want to stabilize the emotions of the customer, and on the other hand, I have to quickly find a way to solve it.I checked with the express agent,and many many shipping agent,most of them can not help,but luckily I found an agent who can help us clear the goods. We communicated the situation quickly and arranged for it to be dealt with immediately without a minute's delay,finally it succeed solved.